I focus on fractional executive leadership, partnering with organizations that need senior expertise in knowledge management, KCS, and AI-driven self-service. I provide hands-on, executive-level leadership on a part-time or time-bound basis—driving complex initiatives and delivering measurable results without the commitment of a full-time hire. This approach accelerates impact, strengthens strategy-to-execution alignment, and builds lasting capability across the organization.
I thrive on taking big, bold ideas and working across teams to turn them into reality—quickly and efficiently. I break complex initiatives into clear, actionable steps, align stakeholders, and remove roadblocks to keep execution moving. My hands-on approach creates momentum and ensures ideas don’t just start—they get finished.
I love coaching passionate knowledge team members, especially those early in their careers, helping them build confidence, skills, and ownership. I create supportive environments where teams can learn, experiment, and stay focused on delivery, combining hands-on coaching with clear structure. For me, developing talent is about inspiration, empowerment, and accountability—connecting individual growth to meaningful organizational impact.
I’m energized by creating solutions that don’t yet exist and transforming what teams know into reusable, high-impact knowledge. From designing knowledge architectures to enabling AI-driven self-service, I focus on turning tacit expertise into structured, actionable information. The result is knowledge that scales—improving experiences for both customers and the enterprise.
Over the course of my career, I’ve learned how to move fast without sacrificing quality, turning ideas into measurable outcomes in complex, high-stakes environments. I quickly assess priorities, identify critical dependencies, and make informed decisions that keep initiatives on track. This approach accelerates execution, reduces friction, and keeps teams aligned, productive, and confident.
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